You can return any item for a refund, or you can exchange it within 14 days of receiving your original order.
All you have to do is fill in the returns form and post it back to us with your return.
Before you return your item please make sure they are unused, in their original packaging and in a sale-able condition, with any labels and tags still attached.
Once we have received your package, your return should be processed within 10 working days.
We'll send you an email to let you know once we've processed your return with the details of any refunds and exchanged items.
Please return to :
PROLOG / TEMPS DANSE
84 RUE CHOLETAISE
49450 ST MACAIRE EN MAUGE
The original shipping charges are non-refundable unless the goods are damaged or incorrect.
We recommend a shipment with tracking. Without this, we cannot be responsible for any items that do not reach us.
Please contact our customer service to reserve the desired item. All exchanges will be sent back out free of charge after checking your return. The exchange option only applies once per order.
Refunds are processed within 10 working days to the same credit card or PayPal account used at the time of purchase.
If you have any questions about your return or exchange, please contact our customer service :
Email : firstname.lastname@example.org
Phone : +33 (0)1 47 70 20 79