Find here the return, exchange and refund conditions for orders placed on the Temps Danse online store.

In short:

• 30 days to return an item.
• Size exchange: simply place a new order.
• Return shipping: at the customer's expense.
• Refund: processed within 10 days after receiving the return.

The size doesn't fit? In most cases, simply choosing another size of the same model allows you to find the ideal fit and freedom of movement.

You have 30 days from the delivery of your order to return an item.

Need a different size?

No prior request is required. Simply follow the steps below.

• Order the desired size on our website.
• Add the comment: “Exchange order – order n° XXXX”.
• Return the initial item with your order number inside the parcel.

After receiving and checking your return:

• the returned item will be refunded using the original payment method;
• the shipping costs of the new exchange order will also be refunded (mainland France and European Union).

The refund is processed within 10 days after receiving and verifying your return.

How to return a Temps Danse item

To ensure faster processing of your return, we recommend declaring your return from your customer account under Order history. This helps our logistics team identify your parcel more quickly.

• Step 1 (recommended): declare your return from your customer account.
• Step 2: send your item back to the address below and include your order number in the parcel.

If you did not declare your return online, please clearly indicate your order number inside the parcel so that our logistics team can identify it easily.

Return conditions

• Items must be returned in perfect condition, unworn and in their original packaging.
• The delivery slip or at least the order number must be included in the parcel.

Return address

PROGES for TEMPS DANSE
37 Rue du Parc
49280 Saint-Christophe-du-Bois
France

Please make sure to check the return address above before sending your parcel.

This address corresponds to our logistics platform. Please send your return directly to this address. Deliveries to parcel shops or relay points are not accepted.

Return shipping costs and risks remain the responsibility of the customer, except in the case of an error on our part or a defective item. We recommend using a tracked shipping service.

Frequently asked questions

Should I wait for the refund before ordering another size?
No. For an exchange, the easiest way is to place a new order with the desired size to ensure product availability.

What should I include in the return parcel?
Please clearly indicate your order number inside the parcel so our logistics team can identify your return quickly.

Should I order several sizes to try?
In most cases, the size guide and fit advice on the product page help you choose the right size.

If you still hesitate between two sizes, you may order two sizes of the same model and return the one that does not fit.

Can I return several items in one parcel?
Yes, you may return several items in the same parcel as long as your order number is indicated.

Need help?

Our customer service team will be happy to assist you: [email protected]